Video Remote Interpreting (VRI) is an internet-based video telecommunication system which uses specially designed video devices such as digital video recorders, web cams or smartphones over a broadband internet connection to offer American Sign Language (American) or sign language interpretation services for businesses, nonprofit organizations, schools and other community agencies. A major benefit of VRI is its simplicity. It uses the same software as desktop video software so there is no need to install special hardware such as computers and other peripherals.
Video remote interpreting is most commonly used in conjunction with an actual sign language interpreter to give clients the same level of communication they would receive from a live sign language interpreter. This allows for a client’s comfort while waiting for the interpreter to arrive. If the client is having difficulties with the interpretation process, it provides them with a safe place to take breaks or get back on task. As the interpreter works through the instructions, the client can review what the interpreter has said and then proceed.
In the past, the best option was to hire an interpreter to come into your office and sign whatever was dictated by you. The process of communicating with an interpreter who spoke the sign language they were taught could be difficult for many clients. It is also unsafe for a client to be in the same room with someone who cannot speak or understand their language.
A major advantage of video remote interpreting is the fact that clients are able to get the same sign language interpretation experience with no risk of having to interact with an actual interpreter. As long as you provide a DVD or web cam and a high quality microphone and web camera, clients can get the same experience as a live sign language interpreter.
When a client speaks into a web cam, it is not necessary for him or her to look at you while communicating. You can use a headset to communicate back and forth with the client, using voice commands and finger gestures to convey the sign language. The client can then listen to your voice over the speakers while he or she takes breaks. between instructions.
Many clients prefer to use video equipment that is unobtrusive to the environment and can easily be transported and hidden away when not in use. There are numerous video devices available today including smart phones, handhelds and even tablets. which allow a customer to do their interpreting from any location at any time.
Video devices with a digital recording capability can offer the client a great deal more flexibility. They allow the client to watch the session over the web or use a remote computer while the video is still playing back or the camera is hidden away. Once the session is over, the client can simply close the web cam. and continue with other tasks or complete other research.
Many businesses utilize VRI because it allows them to increase their bottom line. By offering better sign language interpretation services, more clients will seek out their services instead of using a standard sign language interpreter. For these reasons, video remote interpreting is one of the fastest growing areas of the American Sign Language industry.