With video conferencing technologies, business executives and disabled individuals can communicate to each other through sign language interpreters at any time. However, the question remains, how video, remote interpreting service technologies are evolving to accommodate new developments in remote working and homebound living? Video interpreting services have come a long way since the days of seeing video tapes on a closed circuit television network. Now these services are becoming an integral part of everyday life for those who require interpreting services and for those who simply want to see what the video is about without having to read a handbook or call someone who can help them.
There are three main types of video remote interpreting technology that people use today. They are either VDI (Videoconferencing over Telephone Lines) or IPV (Internet Protocol Video). A VDI system allows the interpreter’s hands to be inside the computer, but the interpreter still has to be able to hear and speak clearly in order to give directions. In an IPV system, the video and audio are transmitted through data over the Internet from one location to another. This type of interpreting service is the most widely used, but IPV systems also have the fastest connection times available.
Those who need sign language interpreters are able to make use of a service that offers a live video chat option as well as a telephone conference function. The advantages to this option are obvious – it is possible to communicate with loved ones living far away, it is easy to keep in communication with those who are physically unable to be present in person, and there is no need for an interpreter who can only read lips. Some people who use these services for interpreting include attorneys, law enforcement officers, and other individuals who work with deaf people on a daily basis. Even for those who just want to see what someone is saying or hear them speaking, using a live web conference or video chat option is much easier than trying to communicate through other means.
Because IPV systems work through an existing network, the audio and video services are usually available throughout the day for users anywhere in the world. Because the service is delivered over the Internet, it is accessible to anyone. People who want to use an IPV service should already know a way to access the Internet, though some users may still need to learn how to do so. There are many different ways to set up an IPV account, depending on the company offering the service. Many of these companies provide detailed instructions on how to set up an IPV account to allow people with hearing and speaking disabilities to use the service.
Video Remote Interpreters allows users to translate text from almost any source into their native language. These services are commonly used in the healthcare industry and for interpreters who must speak or understand a foreign language. Some businesses that offer video interpreter services also have online chat options, so employees can contact their interpreters when they have questions or concerns. When using an in-person interpreter, the client must travel to the location where the conversation will take place. Because an IPV service connects to the Internet, clients can choose whether to have their conversation online or offline, depending on their particular needs.
With many IPV services, the interpreter can read documents as well as deliver answers. Some of the IPV services specifically offer medical transcription services, which allow users to complete doctor’s notes, medical records, and request reprints of materials that are hard-of-hearing. Clients can also call an in-person interpreter to relay instructions or information that cannot be understood via text. These services are useful for businesses, medical facilities, hospitals, law firms, and nonprofit organizations.
The most popular IPV services include web chat, video conferencing, and phone answering services. Web chat provides users with the ability to communicate directly with another individual over the internet. Video conferencing uses video to present data or information. Phone answering services connect the IPV service to the phone system and allow users to talk to trained representatives on the other end of the line. These services typically have a 24 hour emergency hotline and can provide voice communication in the event of an emergency.
The use of Video Remote Interpreter, Video Conferencing, and Web Chat are likely to grow in popularity. The growth of video inter-receiver applications, like Google Hangouts and Skype’s Onboard Video Chat, along with more general web-based apps like Google’s free Android and Apple iPhone Video apps make IPV interpretation more practical for businesses of all sizes. Businesses that have a need for interpreting with difficulty will find great value in Video Remote Interpreting.