Video Remote Interpreters (VRI) is a form of software or hardware that allows the user to view and communicate with a live video feed from a computer, which is operated by a trained human. It can be very useful for training, if it’s possible. Such training can be very intensive and complex and using a video interpreter can really help out.
A VRI service is also called a Real-Time interactive Screen, or RTIS. For more complicated tasks such as human-computer interaction (HCI), it’s important to understand that a VRI system has some limitations. It cannot replace HCI professionals. For training purposes it can be extremely useful, especially for those who may not have the time or expertise to conduct HCI training sessions themselves.
However, the benefits of using a video remote interpreter or VRI service cannot be ignored. Let’s examine the use of a VRI, in a service aimed at training new recruits for the US Navy.
Of course, training sailors to operate their systems is not the only use of VRI, but it certainly does seem to me that the purposes for this training are quite obvious. After all, it’s difficult to train someone to drive a vehicle without being able to see what’s going on, right?
So I asked the Navy how they were using VRI, and I learned that they use it for training many different groups. They can program the video feed into any other system, but some of the newer versions of VRI have been customized to work in conjunction with new systems.
One group of VRI is a newer, designed specifically for the NCIS (Naval Criminal Investigative Service). It’s specifically designed to allow the human operators to see a live feed of any camera installed on-board the NCIS. In other words, it allows them to view live video feeds, such as surveillance cameras and the like, with their own eyes, thus reducing the cost of the training and the equipment required.
What’s so great about a VRI, as compared to the traditional HCI, is that you can view the feed from any video cameras, from any angle, to create a completely personalized training environment. They’re used extensively in companies that offer NCIS training.
Here’s an example: One company located in Sacramento, CA offered seminars to Navy personnel in an apartment building on the site. The group gathered at a conference room, where the speaker would present the seminar and invite all of the participants to discuss any issues that they had, with someone in another room, via a video remote interpreter. One of the biggest problems with the NCIS was that people couldn’t see the process.
When this happened, the NCIS agents were completely unable to know what was going on. Now, if a person could see the feed from an NCIS camera, they would have known something was wrong before the trainee could figure out that there was a problem. In the situation described above, the trainee had to be told that he/she had a problem, because the video feed wasn’t available.
This is why a video remote interpreter is so useful. The training exercises become more effective because it allows the trainee to look around, so they don’t need to guess about what’s going on. If they know what’s going on, they can figure it out easily.
This can be tremendously beneficial when used in conjunction with HCI training sessions. It eliminates the guesswork, reduces costs and improves efficiency.
Some training programs include graphics, but even these can be impaired by the lack of a visual feed. With a VRI system, you can see a live video feed of the screen and so will the trainee.