If you want to provide an interpretation service to people with limited English skills, or you are looking for ways on how to make money by offering interpreting services, then a Video Remote Interpretation service is the way to go. In the world of communication, we all depend on our fingers, toes and mouth for almost everything that we do. From typing information on a computer keyboard to reading it from a book, we rely on our hands to do just about everything.
As already mentioned at Phone Interpreting page, Video Interpreters falls under the Virtual Assistant umbrella of services. In a basic VRI scenario, an interpreter and the client are found together in a place with a computer equipped with a webcam, or a digital device (like a smartphone or a small handheld tablet) with a video recorder. A remote control, like the one used in a car navigation system, is used to direct the client’s attention to a predetermined position or movement of the interpreter. The interpreter uses their finger and mouth movements to convey information in front of the camera through gestures, facial expressions, eye contact and tone of voice. This is done through a translator, who translates the text, conversation and other forms of media into the language of the client.
The cost of a Video Remote Interpretation session depends on the type of equipment used and whether there is a charge for use. If the client prefers to have a single interpreter, then a single session can be booked and payment would only need to be made when the session is over. If multiple interpreters are needed, then a booking of the session may be done at a later date.
For clients who have a limited budget but still want the benefit of a professional and experienced Virtual Assistant, then Virtual Assistant services are also available. A Virtual Assistant is someone who offers interpreting services, either in a virtual setting or in a physical location. Virtual assistants are independent and have their own offices, so they do not need to share their own space or resources.
There are several things to consider when hiring a virtual assistant. First and foremost, the Virtual Assistant should be certified by the National Interpreter Federation (NIF) as an interpreter who is proficient in interpreting. English.
The NIF will verify if the chosen employee has passed the required certification exams. There are also tests, which the employee must pass before he/she is considered an interpreter. NIF members are not allowed to give direction to interpreters.
It is best to look for a good video interpreting company that has been in the business for more than ten years. This means that the company has a proven track record and is known for its quality service.
If a virtual interpreter is to be hired, the NIF recommends looking for one that has a website or Facebook page where clients and/or prospective clients can contact them. This way, they can easily provide a list of references or feedback.
Before choosing a reputable video remote interpreter company, it is important to make sure that the one being sought does not accept any fees from the clients. Some companies might charge the client for translation rates only, while others might ask for a percentage from each sale. Asking the right questions about the fees before choosing a particular company can help ensure that the client gets the best value for his/her money.
An experienced video remote interpreter is not only needed when there is a need to hire the service, but also when the client needs the support of a qualified interpreter. The interpreter should be able to help in a number of situations.
When the client needs a translator to help understand medical terms or when a discussion about law and international relations occurs, a video remote interpreter is the best option. Being able to work with people of different cultures and languages helps in the translation process and the interaction with the clients is also important.
With the help of a Video Remote Interpreter, the translation process can be done with ease and accuracy, which is why it is an important function. The company is not only concerned with the comfort of the client, but the success of the communication between the two parties.